Bulk Data Manager FAQ

General Information:

Is it easy to Install?

The Bulk Data Manager application has an associated Installation guide providing a set by set guide in relation to the required installation process.

Bulk Data Manager utilises Microsoft's ‘ClickOnce' deployment method. The client installation only requires a once off download from the server for the document controller to be up and running with the Bulk Data Manager.

Assuming all the pre-requisites are met, the base software can be installed and configured in less than a day.

Is there a user guide?

Yes, Bulk Data Manager is shipped with a User guide that outlines the client configuration options as well as the specific functions offered through the tool.

How is Bulk Data Manager licensed?

The Bulk Data Manager is sold as a server license and can be installed on your production, test and development systems. Multiple production instances will require multiple licences.

Can you assist me with installation?

Fastman can either perform the entire installation or assist an administrator where required.

Will it take a long time to train everyone?

The Bulk Data Manager is primarily aimed at and has been developed in conjunction with super users, such as Document Controllers. Such, users find the tool very intuitive to use and generally require minimal training. An intimate knowledge of all the functions can be gained from a training sessions running ~ 1 hour.

A basic level of understanding in regards to Content Server is assumed when using the Bulk Data Manager tool.

Do you offer support?

Yes. Fastman offers software support and maintenance for all it's products that provides access to upgrades, products enhancements and bug fixes. See more....

Is there any limits to the number of documents I can upload/update through the Bulk Data Manager?

While there is no restriction or limit to the number of documents Bulk Data Manager can process at any one time, we recommend that no more than 1000 documents are processed per action.

Technical Information:

What are the System Requirements?

Server requirements for the Bulk Data Manager are as follows:

Windows Server 2003 and above
IIS6 / IIS7

Client desktop requirements for the Bulk Data Manager are as follows:

Windows XP, Windows 7
MS Excel 2003 , 2007 and 2010
Microsoft .NET Framework 4.0
Microsoft Visual J# .NET Redistributable Package 2.0
Oracle client (Oracle database users only)

Content Sever requirements for the Bulk Data Manager:

Content Server 9.7.0, 9.7.1, 10.0.0
Content Sever Object Importer Module 6.0.0 and above
Content Server Database – Oracle 9g / SQL server 2000 and above

Can Bulk Data Manager connect to multiple Content Server instances?

Yes, the Bulk Data Manager application has the ability to be configured to work with multiple instances of Content Server. Document Controllers have the ability to ‘toggle’ between different instances from within the single client interface. This allows seamless interaction between different project related instances of Content Server if required.

OpenText Support:

Is there a version for Content Server 10?

A Content Server 10 supported version of the Bulk Data Manager is currently being developed.

Does the Bulk Data Manager application support/integrate with the Content Server transmittals module?

The ‘collection’ functionality offered by Bulk Data Manager allows Document Controllers to collect all project documents which have been modified / added through a Bulk Data Manager function and subsequently easily commence a transmittal.

Does Bulk Data Manager make use of LAPI? If so, what is the roadmap for ongoing development of the application?

Bulk Data Manager does use certain LAPI calls within the application. Fastman is committed to developing the Bulk Data Manager application in line with announcements from OpenText in regards to the ongoing use of LAPI. At such point in time were LAPI is no longer supported on Content Server, Bulk Data Manager will be re-engineered to fit with this paradigm.

Does the Bulk Data Manager application support/integrate with the Automatic Document Numbering (ADN) module?

Bulk Data Manager does not currently support the Automatic Document Numbering (ADN) module. This enhancement is expected to be available for general release in early 2012.

Are Content Servers permissions applied through the Bulk Data Manager?

Yes, all aspects of the Content Server permissions model are adhered to by the Bulk Data Manager. In addition, a separate security layer allows the administrator to administer BDM functional permissions on a role / user level.

Are audit trail events maintained of all actions performed through the Bulk Data Manager?

Yes, all functions performed through the Bulk Data Manager generate an audit event in the standard Content Server event auditing paradigm.

End Users / Interface:

Are there log files generated in response to functions performed in Bulk Data Manager?

Yes, Bulk Data Manager has a specific interface within the application to view log files generated as part of the actions performed. The contents of the Log files are based on the format used by the Object Importer module, containing appropriate error messages as well as scripts for the objects that ran into error. Through this interface Document Controllers have the ability to re-submit Bulk Data Manager generated scripts