What are the system requirements?

The requirements will vary depending upon the version of Content Server you have implemented currently.

1.       For Livelink 9.7.x, you will require Permissions Manager 7.x

2.       For CS10, you will require Permissions Manager 10.x

Is it easy to Install?

Installation is simple.  Permissions Manager is installed in the same manner as optional OpenText modules. 

Do you offer support?

Yes. Fastman offers software support and maintenance for all it's products. This includes access to upgrades, product enhancements and bug fixes.   See more....

Is there a user guide?

Yes. Permissions Managers is shipped with an Administration guide which covers installation and configuration. Content-sensitive online help is built into the module.

How is Permissions Manager licensed?

Permissions Manager is licensed by instance, not per user.

Can you assist me with installation?

Yes. Fastman can assist you with the installation from beginning to completion.

Will it take a long time to train everyone?

Permissions Manager maintains the look and feel of the standard Content Server. Understanding Permissions Manager will not be a difficult exercise for a user  familiar with Content Server. The Permissions Manager module introduces unique functionality; the uptake of such functionality should not require more than an hour of training. 

Is there a version for Content Server 10?

 Yes. Permissions Manger is available for OpenText Livelink 9.7.x and OpenText Content Server 10.x.

If "Admin" was logged in would any changes through Permissions Manager override the "official' mark?

No. Permissions Manager uses the same levels of control as the standard Permissions function. If you can’t change permissions using the standard function, you can’t change them in Permissions Manager.

Is the Personal workspace affected when the ‘Replace User” function is used?

No. The Personal Workspaces are not affected. The ‘Replace User’ function only affects the current folder tree that you are Managing Permissions for.

What ability does Permissions Manager offer a user to change permissions 'over and above' standard Content Server permissions?

None. Permissions Manager fully respects and complies with the standard Content Server permissions. Permissions Manager does not grant access to content that has not been granted through the standard Content Server permissions model.

When I use the 'Replace User' function, will the audit information from the previous user now reflect the new user?

No. The ‘Replace User’ function allows a new user to step into a role which was previously held by a user who may have left the organisation or moved into another role. However, all historical information such as audit trails and documents which the user has created will remain intact.

What does 'Effective Permissions' mean?

The fundamental building blocks of the Content Server permissions model are ‘Users’ & ‘Groups’, with permissions being granted on both entities. If a user is not explicitly granted permissions on a particular folder or document, they may have some form of rights over the document by virtue of being a member of a group which has appropriate permissions. Permissions Manager takes into consideration both explicitly stated user permissions and permissions inherited through group membership, and displays the highest level of permissions as ‘effective permissions’. 

Is this function available through the desktop client as well as the web interface?

Yes. Permissions Manager is available in both the web interface and the desktop client application. (TBC)

Does Permissions Manager interfere with any other Content Server modules which impact on Permissions?

No.  For example, Permissions Manager fully integrates with Brava permissions and any permission changes which are introduced through Records Management. Content Server objects which introduce an alternate Access Control List (ACL) such as Projects and Tasks Lists are also supported.